Support

If you're using Beacon and have a question, run into a bug, or need help with something, we'd love to hear from you.

How to reach us

Email us at support@beaconhelps.com. We respond to most messages within 2 business days, often sooner.

What we can help with

• Account issues — trouble signing in, resetting your password, or deleting your account
• Technical problems — app crashes, notifications not firing, Canvas sync issues
• Feedback — something not working the way you'd expect, or an idea for how Beacon could work better for you
• Accommodation requests — questions about how Beacon handles disability-related information, or requests related to your data
• Partnership inquiries — disability services offices, universities, or organizations interested in Beacon

Mailing address

Rachel Gubin Affiliate Consulting, Inc. d/b/a Beacon Helps
21 Joyce Lane
Woodbury, NY 11797