How to delete your Beacon account

If you’d like to delete your Beacon account and the data associated with it, you can do so at any time. This page explains how to request deletion and what happens to your data.

Delete your account from within the app

Open the Beacon app on your phone.
Go to the More tab.
Under Account, tap Delete account.
Confirm your decision.

Your account is scheduled for deletion 30 days later, Beacon stops sending you reminders right away, and you get an email confirming it. If you change your mind during those 30 days, sign in and tap Keep my account. After the 30 days, a cleanup that runs once a day permanently deletes your account and its data.

Deleting your account does not cancel an App Store subscription. To stop being charged, cancel it in your iPhone’s Settings → your name → Subscriptions.

If you can’t access the app

If you’ve uninstalled Beacon, lost access to your phone, or are unable to sign in for any reason, email us at privacy@beaconhelps.com from the email address associated with your Beacon account. Include “Account deletion request” in the subject line. We’ll verify your identity and process the deletion within 30 days of receiving your request.

What gets deleted

When your account is deleted, Beacon deletes everything linked to it, including:

Your account profile: your email address, name, school, phone number, settings, and any accommodations and testing-center information you provided
Your Canvas access token or calendar link
Your courses, assignments, syllabi, class schedule, and what you marked done
Beacon Tutor conversations and email drafts
Your email forwarding address and everything Beacon kept from forwarded email
Push notification tokens, reminders and notification records
Feedback you gave, and your subscription records in Beacon

What is kept

Text-message consent. If you turned on text reminders, the record that you consented (the consent wording and dates) is kept with your phone number, IP address and device details removed, because U.S. messaging rules require proof of consent.
Purchases. Apple and RevenueCat keep their own records of your purchases under their own terms.
Logs and backups. Server logs, error reports and database backups may still hold some of your data for a limited time, until they expire on the hosting services’ schedules.

The full details are in the privacy policy.

Questions

If you have questions about deleting your account or about data we hold on your behalf, contact us at privacy@beaconhelps.com. We respond to data requests within 30 days.

Beacon is operated by Rachel Gubin Affiliate Consulting, Inc. d/b/a Beacon Helps.